Sales Policy for Sparkle Vaultt

Effective Date: December 9,2024

At Sparkle Vaultt, we are dedicated to providing high-quality products and a smooth shopping experience. This Sales Policy outlines the terms and conditions governing the sale of products through our website sparklevaultt.com. By placing an order with us, you agree to the terms described below.

1. General Terms

By making a purchase from Sparkle Vaultt, you agree to the following:

  • Eligibility: You must be at least 18 years old or have permission from a legal guardian to make a purchase from our website.
  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to limit quantities, refuse or cancel orders at our discretion, including orders that appear fraudulent or violate our terms. In the event of a cancellation, you will be notified, and a full refund will be provided.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and do not include applicable taxes or shipping fees. These additional costs will be calculated and displayed at checkout.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and other payment options as listed at checkout.
  • Payment Authorization: By providing your payment information, you authorize us to charge the total amount, including taxes and shipping, to your selected payment method.
  • Pricing Errors: In the event of a pricing error, we reserve the right to cancel or modify your order. You will be notified and given the option to proceed with the corrected price or receive a refund.

3. Order Processing

  • Order Confirmation: After placing your order, you will receive an order confirmation email with the details of your purchase.
  • Processing Time: Orders are typically processed and shipped within 2-5 business days after receiving payment. Processing times may vary during peak periods or due to product availability.
  • Pre-Orders: If a product is available for pre-order, shipping dates will be provided on the product page. Orders containing both pre-order and in-stock items will ship once all items are available.

4. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated at checkout based on your shipping location and the selected shipping method.
  • Shipping Providers: We use reputable shipping carriers to ensure timely delivery. A tracking number will be provided once your order has been shipped.
  • Delivery Timeframes: Estimated delivery times will be provided during checkout. Delivery times may vary based on your location and the shipping method selected. These are estimates and not guaranteed delivery dates.
  • International Shipping: We primarily ship within the United States. For international orders, please contact us at info@sparklevaultt.com for further assistance.
  • Lost or Damaged Shipments: If your package is lost or damaged during shipping, please contact us so we can assist in resolving the issue.

5. Taxes and Duties

  • Sales Tax: Sales tax is calculated based on your shipping address and local tax regulations. The applicable tax will be displayed during checkout.
  • International Duties and Taxes: For international orders (if applicable), additional customs duties and taxes may apply based on your country’s regulations. These fees are not included in the product price or shipping costs and are the responsibility of the buyer.

6. Returns and Refunds

For detailed information on returning products, requesting exchanges, or obtaining refunds, please refer to our Refund and Returns Policy.

7. Order Cancellations

  • Before Shipment: You may cancel your order if it has not yet been shipped. Please contact us immediately at 910-218-9291 or info@sparklevaultt.com to request a cancellation. If the order has already been shipped, you will need to follow our return process for a refund.
  • Order Rejection: We reserve the right to cancel or refuse any order for any reason, including incorrect pricing, suspected fraud, or issues beyond our control. If your order is canceled, we will notify you and provide a full refund.

8. Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that the colors, sizes, or details displayed on your screen will match the actual product due to differences in display settings.

9. Limitation of Liability

To the fullest extent permitted by law, Sparkle Vaultt will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products, including but not limited to shipping delays, incorrect pricing, or external factors beyond our control.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. It is your responsibility to review this policy regularly.

11. Contact Information

If you have any questions or concerns about this Sales Policy, please contact us at:

Sparkle Vaultt
Street: 709 Clarence Court, Flat Rock, Alabama, United States
Phone: 910-218-9291
Email: info@sparklevaultt.com